Industry Code: 62300
This industry covers the sale, service and maintenance of office related equipment such as computers, word processors, printers, cash registers, adding machines, fax machines, photo copiers, etc. and personal communication devices such as phones and pagers and long-distance communication packages.
Operation Details:
The equipment sold generally includes after sales servicing, although providing leases, rentals and loaners may be involved with general maintenance contracts and the sale of prewritten or standard software packages. Businesses that provide strictly custom servicing/troubleshooting/maintenance on a customer's premises or in a shop (help desk) are also included in this industry. This industry also includes companies that specialize in configuring (networking) computers, servers, peripheral office devices or consulting on computer security requirements (firewalls), etc.
Retail phone stores, most often located in retail and commercial areas such as malls, are also included in this industry. These businesses only focus on the sale/rental/lease of personal/consumer communications equipment such as cellular or digital phones and pagers, and also sell long-distance communication packages.
Businesses may utilize delivery/service vehicles, store/warehouse, handtools, parts counter/department, and may employ technical staff, sales/clerks, labourers, and office/administrative staff.
Businesses that design and sell software and hardware used to mine data are classified in this industry. The operation of a data centre (data mining) is also included in this industry.
The development of computer software used in an administrative setting (management systems, accounting systems, human resource systems, etc.), when performed in conjunction with the main business of selling computer hardware, is classified in this industry (including the servicing/maintenance contract).
Hardware technicians hired to manipulate and/or modify or perform trouble shooting on existing software or hardware (help desk) are classified in this industry. Businesses that sell packaged software, perform computer support/updating/maintenance/troubleshooting are also classified in this industry. Businesses that develop software packages for retail selling through mass marketing techniques are also classified in this industry.
Underwriting Considerations:
Businesses that analyze the business processes of the client, make recommendations, then sell and install the appropriate hardware/software are classified in this industry code. Businesses that analyze the needs of the client but do not provide any hardware/software installation are classified in Industry 86902 – Management Consultants.
Computer programmers who are eligible for their own accounts and are hired to develop software by writing computer code for business processes (management systems, accounting systems, human resource system, etc.) would be classified in Industry 86913 - Architects/Drafting/Design on an optional basis. These businesses may troubleshoot for clients who have purchased the software and may very infrequently sell related hardware.
Coverage for businesses that design/develop custom and proprietary software for their customers is optional and would also be classified in Industry 86913 - Architects/Drafting/Design on an optional basis.
The development of software used in an industrial/commercial process application (product enhancements, flow control systems, etc., and any computer application that assists in the production or enhancement of efficiency of a plant or facility), is classified in Industry 86400 - Engineering.
Internet cafés that sell internet time and have food service or a coffee bar are classified in Industry 87501 - Restaurants/Catering. If the business sells computer (internet) time without the sale of food or drink; it is classified in Industry 62300.
Phone stores are only permitted to sell retail personal communication equipment and devices, and service the same, and no other electronic equipment. In order to be classified in this industry, a retail store front operation must be conducted, and sales are of individual products or items to the end user - the consumer.
Businesses that sell and service mobile and two-way radio communication systems or businesses that sell partial or complete telephone systems (not retail items for consumers) are classified in Industry 42160 - Electronic Equipment - Sales/Service.
This industry does not include the sale of office furniture, cabinets, etc., which is classified in Industry 64200 - Department/General Stores.
Businesses that only conduct or provide cabling and/or wiring services required for the computers and other office equipment are classified in Industry 42128 - TV/Radio Antennae - Install. Businesses that are subcontractors for cable companies and who establish cable internet at commercial or residential buildings are also classified in Industry 42128.
Industry Custom Pricing: Waiving Cost Relief Option
This industry has chosen to participate in Industry Custom Pricing effective January 1, 2012. Costs related to the aggravation of a pre-existing condition will not be removed from the experience record of employers classified in this industry. In return, the portion of premiums collected to fund retroactive cost relief has been removed from the industry rate, resulting in a reduction in WCB premium rates for the industry.
Premium Rate History:
Activities:
Cash Registers - Sale and Repair
Cellular Telephones - Sale/Service Only
Computer Sales with Software - Sales, Svc, Development
Computer Software - Sale Only
Computers - Sale or Repair
Fax Machines - Sale and Svc
Help Desk Services
Telephones, Sale and Service Only - No Installation
Word Processors - Sale and Repair
Network Maintenance and Troubleshooting
Network Planning, Including Sale of Hardware
Office Equipment - Sale or Repair
Photocopiers - Sales and Repair
Data Mining including Development and Sale of Software and Hardware
Rate Group History:
The Office/Business Equipment - Sales/Service rate group was established in 1995 to enhance the statistical credibility of the industries.
This industry covers the sale, service and maintenance of office related equipment such as computers, word processors, printers, cash registers, adding machines, fax machines, photo copiers, etc. and personal communication devices such as phones and pagers and long-distance communication packages.
Premium Rate History:
Activities:
Cash Registers - Sale and Repair
Cellular Telephones - Sale/Service Only
Computer Sales with Software - Sales, Svc, Development
Computer Software - Sale Only
Computers - Sale or Repair
Fax Machines - Sale and Svc
Help Desk Services
Telephones, Sale and Service Only - No Installation
Word Processors - Sale and Repair
Network Maintenance and Troubleshooting
Network Planning, Including Sale of Hardware
Office Equipment - Sale or Repair
Photocopiers - Sales and Repair
Data Mining including Development and Sale of Software and Hardware
Operation Details:
The equipment sold generally includes after sales servicing, although providing leases, rentals and loaners may be involved with general maintenance contracts and the sale of prewritten or standard software packages. Businesses that provide strictly custom servicing/troubleshooting/maintenance on a customer's premises or in a shop (help desk) are also included in this industry. This industry also includes companies that specialize in configuring (networking) computers, servers, peripheral office devices or consulting on computer security requirements (firewalls), etc.
Retail phone stores, most often located in retail and commercial areas such as malls, are also included in this industry. These businesses only focus on the sale/rental/lease of personal/consumer communications equipment such as cellular or digital phones and pagers, and also sell long-distance communication packages.
Businesses may utilize delivery/service vehicles, store/warehouse, handtools, parts counter/department, and may employ technical staff, sales/clerks, labourers, and office/administrative staff.
Businesses that design and sell software and hardware used to mine data are classified in this industry. The operation of a data centre (data mining) is also included in this industry.
The development of computer software used in an administrative setting (management systems, accounting systems, human resource systems, etc.), when performed in conjunction with the main business of selling computer hardware, is classified in this industry (including the servicing/maintenance contract).
Hardware technicians hired to manipulate and/or modify or perform trouble shooting on existing software or hardware (help desk) are classified in this industry. Businesses that sell packaged software, perform computer support/updating/maintenance/troubleshooting are also classified in this industry. Businesses that develop software packages for retail selling through mass marketing techniques are also classified in this industry.
Underwriting Considerations:
Businesses that analyze the business processes of the client, make recommendations, then sell and install the appropriate hardware/software are classified in this industry code. Businesses that analyze the needs of the client but do not provide any hardware/software installation are classified in Industry 86902 – Management Consultants.
Computer programmers who are eligible for their own accounts and are hired to develop software by writing computer code for business processes (management systems, accounting systems, human resource system, etc.) would be classified in Industry 86913 - Architects/Drafting/Design on an optional basis. These businesses may troubleshoot for clients who have purchased the software and may very infrequently sell related hardware.
Coverage for businesses that design/develop custom and proprietary software for their customers is optional and would also be classified in Industry 86913 - Architects/Drafting/Design on an optional basis.
The development of software used in an industrial/commercial process application (product enhancements, flow control systems, etc., and any computer application that assists in the production or enhancement of efficiency of a plant or facility), is classified in Industry 86400 - Engineering.
Internet cafés that sell internet time and have food service or a coffee bar are classified in Industry 87501 - Restaurants/Catering. If the business sells computer (internet) time without the sale of food or drink; it is classified in Industry 62300.
Phone stores are only permitted to sell retail personal communication equipment and devices, and service the same, and no other electronic equipment. In order to be classified in this industry, a retail store front operation must be conducted, and sales are of individual products or items to the end user - the consumer.
Businesses that sell and service mobile and two-way radio communication systems or businesses that sell partial or complete telephone systems (not retail items for consumers) are classified in Industry 42160 - Electronic Equipment - Sales/Service.
This industry does not include the sale of office furniture, cabinets, etc., which is classified in Industry 64200 - Department/General Stores.
Businesses that only conduct or provide cabling and/or wiring services required for the computers and other office equipment are classified in Industry 42128 - TV/Radio Antennae - Install. Businesses that are subcontractors for cable companies and who establish cable internet at commercial or residential buildings are also classified in Industry 42128.
Industry Custom Pricing: Waiving Cost Relief Option
This industry has chosen to participate in Industry Custom Pricing effective January 1, 2012. Costs related to the aggravation of a pre-existing condition will not be removed from the experience record of employers classified in this industry. In return, the portion of premiums collected to fund retroactive cost relief has been removed from the industry rate, resulting in a reduction in WCB premium rates for the industry.
Rate Group History:
The Office/Business Equipment - Sales/Service rate group was established in 1995 to enhance the statistical credibility of the industries.